According to the aggregation website, Alfresco Software’s eSurveysPro (which begins at $40 per ages for the Premium plan, billed monthly) has accomplished an uptime of 99.973 percent in the aftermost seven years. Not decidedly for a artefact that has been about the block, it abundantly handles abounding of the basics. However, its user interface (UI) could use a refresh. For this acumen and more, it doesn’t exhausted our Editors’ Choice Qualtrics in our online analysis accoutrement analysis roundup.
In eSurveysPro you can actualize both surveys and polls, the closing of which are anchored in webpages and advised for ad hoc interaction. Starting up eSurveysPro’s catechism editor presents a drop-down account of its 19 altered catechism types, afterwards any clue of their action or format. While the affable SurveyPlanet relies on a simple advertisement as well, the presentation actuality is added circuitous due not alone to the greater cardinal of catechism types (many of which are bald artful variations), but because of how agnate abounding of them sound. For example, “Matrix Single Choice” against “Matrix Assorted Choice.”
Outside Software addresses the affair by accouterment a articulation that brings up a abstracted folio that provides examples of what the catechism types are, but I far adopt the thumbnails of SoGoSurvey or the all-encompassing apparatus tips of Qualtrics. Indeed, the UI could chargeless up a lot of allowance by accumulation the continued and abundantly contextually extraneous card of ons bottomward its larboard side. Back you’re abysmal into designing a survey, you don’t charge to see ons bond to the the company’s FAQ or three-post blog a bang away. Addition all-knowing on takes you to a “Latest Appearance and Fixes” for which the best contempo admission is March 1, 2016.
Also like SurveyPlanet, questions abide in their abandoned awning areas; this enables added focus but at the amount of the ambience of added questions. To compensate, eSurveysPro offers two ons to save a question, one that anon brings up the catechism editor for a new catechism and addition that sends you aback to the catechism list. It provides abounding formatting for questions, including hyperlinks, and allows aggregate alteration of answers. However, there is no abutment for brim (bringing avant-garde argument acclimated in antecedent questions into approaching questions) or appearance (carrying avant-garde answers that were called or not chosen).
Question blueprint duties are breach amid the blazon of catechism called (horizontal against vertical layout) and options in the catechism editor. The catechism editor additionally does a nice job of amalgam affectation logic, the adeptness to appearance and adumbrate questions based on antecedent questions, including choices in cast question. However, there’s no abstraction of ambience variables like in added avant-garde packages. There is additionally no way to booty a “forest” against “tree” appearance of the analysis appliance accoutrement that acquiesce aggregate alteration or appearance analysis flow.
When it comes to administration folio break in surveys, eSurveysPro additionally has its quirks. Unlike SurveyMonkey or SurveyGizmo, questions don’t visually arise aural pages. Pages, though, are key to eSurveysPro’s skip argumentation capabilities. Analysis designers can specify altitude that behest how respondents acknowledgment assertive questions. Back aggravating to annex off a cast question, eSurveysPro could alone analysis whether the catechism was answered, not on accurate acknowledgment choices. And while assorted altitude can be specified, eSurveysPro will alone acquiesce jumping if all of them are met. The site’s skip argumentation editor additionally introduces the ambagious abstraction of groups, which assume to be a way of prioritizing rules. Alas, afar from a basal FAQ, eSurveysPro has no online help. All in all, it’s a added bound and ambagious accomplishing than in best added packages.
Outside Software eSurveysPro additionally isn’t abundant of a apparatus for prettying up your surveys. The artefact offers alone a scattering of themes. However, it does accredit abounding customization appliance CSS, so a competent web developer can accept a lot of ascendancy over the content. The artefact additionally has its own chip commitment account editor. However, it can accomplish alone one beneficiary articulation per survey, authoritative tracking altered kinds of campaigns a bit added difficult.
Once a analysis is opened for fielding, it can’t be edited or alike viewed; that requires closing the analysis to alfresco access. On one hand, it’s not a acceptable convenance to adapt surveys afterwards they’ve been fielded. But while added accoutrement abode restrictions on what you can adapt already a analysis is fielded, there should at atomic be a way to analysis analysis and folio argumentation alike as after-effects cascade in.
You’ll see that eSurveysPro offers a bit of adaptability in its reporting, activity aloft the about changeless displays of Checkbox Analysis and SurveyPlanet. As with its analysis design, it offers alike beneath in agreement of artful adaptability than its analysis designer, but, additionally like its analysis designer, it enables custom names for abounding options. That said, you can appearance abstracts in a cardinal of altered blueprint types.
The software supports assorted reports, and can actualize crosstabs and assorted filters based on factors such as assertive acknowledgment choices or back the analysis was taken. However, alone one clarify can be activated at a time. It has a basal address administration action via a web link.
Outside Software’s appliance may abridgement abounding niceties of added adult applications, but it’s not gunning for the highest-end customers. As with SurveyPlanet, eSurveysPro has a chargeless bank that includes absolute surveys with bottomless questions to absolute respondents, and its Basal tier, which includes abstracts exporting, email support, and sending surveys to 1,000 emails per month. Stepping up to the $200-per-year bank adds crosstabs and a customizable attending and feel. Higher appraisement tiers accompany buzz support, multi-language help, and buzz tech support. There are no appliance programming interfaces (APIs) or integrations to tap into.
A able if arbitrary package, eSurveysPro’s UI isn’t horrible, but it’s absolutely not glossy and feels dated. It alike appears a bit neglected. In agreement of capabilities, it ranks aloft SurveyPlanet and has a few advantages over Toluna QuickSurveys on the architecture front, but lags the closing in reporting. On the added hand, it ranks beneath accoutrement such as Checkbox Analysis and SoGoSurvey in agreement of features. Its advancing appraisement makes it one of the arch amount offerings.
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